6 Qualities That Make for an Exceptional Courier Service

The expectations of customers have shifted due to the myriad choices now available to them, so fast, efficient and convenient delivery is no longer a perk; it is expected. If you cannot keep up with the fast-delivery expectation, you will lose out to your competitors.

With this in mind, the following are the qualities you need to look for in a local courier service.

  •  Exceptional Customer Service

Customer service is essential in the courier industry. If you want to know how long it will take to get a package delivered to a given part of LA, you should be able to have a professional at the courier company answer your query quickly. The courier drivers should at all times demonstrate exceptional professionalism and customer service skills both to you and to your customers.

  • Flexibility

Is the courier company adequately staffed, and are the drivers well trained? Is their fleet of delivery vehicles up to the task? Do they plan their routes and schedule efficiently to deliver packages on time? The courier company should be able to serve your needs, as well as accommodate your changing demands.

  • Years of Experience

It helps if the courier has deep roots in your local area. Even if the navigation system breaks down, the delivery driver should be able to navigate, say from point A of Orange County to point B, conveniently. Having a reasonable amount of experience will ensure that your packages arrive on time despite any digital map malfunctions. For instance, MDS has been serving clients in Orange County for the last 60 years. Such a level of experience can be a huge asset for your business.

  • Reliability

Your courier service provider should be dependable. You need to be certain that they’ll always deliver on time and follow instructions with precision. Therefore, check out reviews to find out if they are reliable. Your courier service provider is your bridge to your customers, so if they are not dependable, that unreliability will reflect on your business.

  • Ease of Delivery

Can you track your packages? Can you make payments without difficulty,  and is the pricing direct and affordable? Is the communication with the company seamless? Go for a courier service that can deliver your packages conveniently. Additionally, choose a company that strives to make your life easier and to support your business.

  • Transparent Process

In addition to efficient delivery, transparent price structure, and customized routing, you should be able to track your package during delivery. That way, you will always be aware of what is going on. Your customers will have a sense of control, and you’ll be confident of resolving any mishap professionally.

These are a few of the qualities you need to seek in your courier service provider. If you’re looking for a fast, efficient, and reliable partner in courier and mail delivery in Orange County, reach out to the experts at MDS. Located in Southern California, we’re your custom courier, and mail delivery service experts for all your mail and delivery needs in Orange County. For more information, contact us today.

Practice Proper Email Etiquette with These Tips

Check out what you need to know about email etiquette.

Handwritten letters are in short supply nowadays. Instead, email has taken over the world of written communication. However, the casual nature of email leaves a grey area when it comes to email etiquette. You start to question what’s appropriate in certain situations, which can be stressful. Eliminate all concerns about your emails, and check out these email etiquette tips to help you overcome your email apprehension.

Introduce Yourself.

Don’t assume that the person you’re corresponding with knows who you are. Make it a habit of introducing yourself when it comes to sending out emails. No need for your life’s story. A simple name and a reminder of how you know each other should suffice.

Be Mindful of Punctuation.

Grammar is important. It demonstrates that you’re a competent, professional individual. Always proofread your emails before you send them so that you can catch and fix any errors. Additionally, be thoughtful when it comes to your punctuation. While your writing may be grammatically correct, avoid certain punctuation, like exclamation points, in professional correspondences as they can make you seem unprofessional. Also, use formal language and avoid any profanity in your emails.

Never Discuss Private Matters.

Think of your email as a postcard. There’s no envelope to keep your work secure. Be aware that your emails aren’t always private. Since emails are easy to send, they can very easily be passed around. Never include any confidential information, and keep in mind that your emails may not stay between you and the person that they’re intended for.

Still concerned about sending a proper email? Stick to old fashioned methods and write a handwritten letter. Enlist the help of the professionals at MDS, Inc. to ensure your letter gets to its destination. Located in Southern California, we’re your mail delivery & custom courier service experts for all your mail and delivery needs in Los Angeles and Orange County. Contact us for more information.

Survive Long Family Road Trips with Your Kids with These Tips

Be prepared for your family road trip with these tips.

When it comes to your family vacation, it’s a great time to spend quality time with your kids. You get to relax and have fun together. However, when it comes to travel time, long road trips with your kids can be a bit challenging. Learn how to keep your kids happy and entertained, and check out these tips to help you make your long road trip with kids a breeze.

Prepare a Snack Assortment.          

It’s no secret that kids get hungry. While you’re sure to find a plethora of fast food along your journey, packing plenty of snacks is the best way to go. It’s a healthier option to give your kids so that you can rest easy knowing that you’re giving your kids nutritious foods. Plus, you never know when you might get hungry. There may be stretches of highway where the closest food joint is miles away.  Play it safe, and stock up on plenty of snacks so that your road trip is as smooth as it can be.

Keep Your Kids Entertained.  

It’s hard enough for you to sit still for hours on end, imagine how hard it is for your kids. When your kids are bored, you’re asking for trouble. Keep your kids entertained when you travel so that you can avoid any meltdowns or sibling showdowns. Come prepared with all sorts of entertainment. Bring audiobooks, prepare a sing-along playlist, hook up the portable DVD player, and have games ready to go. That way you’ll be able to entertain your kids for hours on end. Just be sure to mix it up so that you have plenty of variety.

Just like your road trip, help your packages get to their destination quickly and easily, and enlist the help of the professionals at MDS, Inc. Located in Southern California, we’re your mail delivery & custom courier service experts for all your mail and delivery needs in Los Angeles and Orange County. Contact us for more information.

Are Traffic Apps Effective? Check Out the Pros and Cons to Find Out

Learn what you need to know about the pros and cons of traffic apps.

In the digital age of technology, there are various tools and gadgets that help us improve our everyday lives. Computers and cell phones help us to communicate with the world. However, they’re also useful tools when it comes to navigation. From MapQuest to Google Maps to Waze, modern navigation technology has become more advanced. Not only do they help to give you directions, but they can also give you live updates on traffic to help you find the fastest routes. Smartphone apps can help you get to your destination as quickly as possible by avoiding traffic jams and alerting you to traffic jams. But, how accurate are these apps? Do these traffic apps really work? Check out what you need to know about these traffic apps and how they work to help you avoid traffic.


Traffic apps help to give you real-time updates using geographic information, cell phone data, and municipal sensors to help you get to your destination more quickly. Before the invention of such traffic apps, drivers were reliant on radio reports, which have proved to be outdated and irrelevant when it comes to your drive. Additionally, your traffic apps give you the capability to pick and choose your routes, and customize your traffic report, unlike radio reports that give general reports. This way you’re getting to your destination more quickly than before.


Despite all the benefits of the traffic apps, there are cons to their usage. In order to use the app, you must use your cellphone while driving, which means you’re driving distracted. Therefore, you’re increasing your risk of a traffic accident. Play it safe, and only use your traffic apps if you have a buddy in the car to help you navigate.

Ensure that your packages get to their destinations as quickly as possible, and enlist the help of the professionals at MDS, Inc. Located in Southern California, we’re your mail delivery & custom courier service experts for all your mail and delivery needs in Los Angeles and Orange County. Contact us for more information.

Check Out These California Travel Destinations That Are Perfect for Your Budget

Check out these top affordable travel destinations throughout California.

As summer starts to wind down, get in one last getaway. Whether you’re looking to spend more time with the kids, want a romantic getaway, or just want a relaxing weekend to spend with your friends, California has the perfect destination for all your affordable travel needs. Check out these top economical destinations around California to explore this summer.

Big Sur.

Head up to Northern California for beautiful sweeping views of the Pacific. While a trip up to Big Sur could be expensive, it doesn’t have to be. If you fancy a weekend of camping, there are tons of campgrounds in the area that make for a rustic getaway. If you’re not into camping, no worries! You can find an affordable cabin in the area as low as $110 a night. Enjoy California’s natural beauty. Go hiking or check out the Esalen hot spring.

Palm Springs.

Venture out to Palm Springs and enjoy a desert oasis. Spend the day out by the pool, play a few rounds of golf, or grab a drink at a local hotel lounge. It’s a great way to unwind and relax for a weekend. No need to worry about overspending. Inexpensive hotel options are available throughout the city, some as low as $89 per night.

La Jolla.

One of California’s best features is its beautiful coastline. Some may even say it’s the crowning jewel. Head down to La Jolla for a beach getaway. Your beach vacation need not be expensive. Catch some waves and soak up some waves and even check out a local cave.

Enjoy the dog days of summer with an exciting yet affordable getaway. Bought any interesting knick-knacks on your travels? Send them home, and enlist the help of the professionals at MDS, Inc. Located in Southern California, we’re your mail delivery & custom courier service experts for all your mail and delivery needs in Los Angeles and Orange County. Contact us for more information.